Privacy Policy | Para Solutions

This Privacy Policy explains how Para may collect, use, disclose, store and protect Personal Data in connection with the Para corporate website and related business interactions.

1. Introduction

Para Solutions (“Para”, “we”, “us” or “our”) respects the privacy of individuals who visit our website, contact us, apply for opportunities, or otherwise interact with us through our digital channels.

Para has business operations across Jordan, Saudi Arabia and the United States, and handles Personal Data in accordance with privacy and data protection requirements applicable to the relevant processing.

Where a Para product, platform, customer solution or managed service has a separate privacy notice, contract or data processing agreement, that document will govern the processing covered by it.

2. Scope

This Privacy Policy applies to Personal Data collected through:

the Para corporate website and website forms;
business inquiries, contact requests and communications with Para;
career applications submitted through the Para website or designated recruitment channels;
events, meetings, marketing communications or other business interactions where Para collects Personal Data;
website cookies, analytics or similar technologies where these are enabled.

This policy does not automatically apply to Personal Data processed by Para on behalf of a customer within a customer-controlled environment. In those cases, Para may act as a service provider or Data Processor and the customer’s privacy notice and contractual instructions may apply.

3. Key Definitions

Personal Data means information relating to an identified or identifiable individual.
Processing means any operation performed on Personal Data, including collection, use, storage, disclosure, alteration or deletion.
Data Controller means the organization that determines why and how Personal Data is processed.
Data Processor means an organization that processes Personal Data on behalf of a Data Controller.

4. Personal Data We May Collect

Depending on how you interact with Para, we may collect:

Contact and business information, such as name, job title, company, business email address, telephone number and country.
Inquiry information, including the content of messages, requested services, business needs and other information you choose to provide.
Career information, such as CV or resume details, employment history, qualifications, skills, location and other recruitment information you voluntarily submit.
Communication information, including emails, meeting requests, correspondence and records of interactions with Para.
Website and device information, such as IP address, browser type, device information, pages visited, referral information and session data, where collected through website infrastructure, analytics or cookies.
Marketing preferences, where you choose to receive communications from Para.

Please do not submit sensitive Personal Data through general website forms unless it is specifically requested and necessary for the relevant purpose.

5. How We Collect Personal Data

Directly from you when you submit a contact form, send an email, request information or communicate with Para.
When you submit a career application or provide professional information for recruitment purposes.
Through meetings, events, proposals, business-development discussions or contractual interactions.
Automatically through the website and supporting technologies, where cookies, analytics, server logs or similar tools are enabled.
From publicly available professional or business sources where appropriate for legitimate business engagement and permitted by applicable law.

6. How We Use Personal Data

Para may use Personal Data for:

responding to inquiries and requests for information;
understanding business needs and discussing Para services, solutions, products or capabilities;
managing business relationships, proposals, meetings and commercial communications;
processing career applications and communicating with candidates;
operating, securing, maintaining and improving the corporate website;
understanding website usage and improving content and user experience, where analytics is enabled;
sending marketing or business communications where permitted by law and, where required, with consent;
preventing misuse, fraud or security incidents and protecting Para systems and information;
meeting legal, regulatory, contractual or compliance obligations.

7. Legal Bases for Processing

The legal basis for processing depends on the purpose, the jurisdiction and the nature of the interaction. Where applicable, Para may rely on:

your consent;
steps taken at your request before entering into a contract, or performance of a contract;
Para’s legitimate business interests, where recognized by applicable law and balanced against individual rights;
compliance with legal or regulatory obligations;
other lawful bases available under applicable privacy and data protection requirements.

8. When Para Acts for Customers

Para provides enterprise technology, digital platforms, managed services and implementation services. In some engagements, Para may process Personal Data on behalf of a customer and under the customer’s documented instructions. In those circumstances, the customer generally determines the purpose and means of processing and Para processes the data in accordance with the applicable agreement, data processing terms and law.

Requests relating to Personal Data held within a customer-controlled service may need to be directed to the relevant customer as the Data Controller.

9. Sharing Personal Data

Para may share Personal Data where appropriate and necessary, including with:

technology, hosting, cloud, website, analytics, communications or recruitment service providers supporting Para;
professional advisers, auditors or consultants where required for legitimate business or legal purposes;
Para personnel and affiliated operations where access is required for the relevant business purpose;
customers or business partners where disclosure is necessary for an authorized business interaction and is legally permitted;
government, regulatory, judicial or law-enforcement authorities where disclosure is required by applicable law or valid legal process.

Service providers that process Personal Data for Para are expected to handle it only for the agreed purpose and subject to appropriate confidentiality, security and contractual requirements.

10. International Transfers

Because Para operates across more than one country and may use service providers in different jurisdictions, Personal Data may be processed or accessed outside the country in which it was collected. Where cross-border transfers occur, Para applies safeguards required by applicable law and relevant contractual arrangements.

11. Data Retention

Para retains Personal Data only for as long as reasonably necessary for the purpose for which it was collected, including business, contractual, recruitment, legal, security and record-keeping requirements. Retention periods may vary by data category and jurisdiction. When Personal Data is no longer required, Para will delete, anonymize or otherwise dispose of it in accordance with applicable requirements and internal procedures.

12. Data Security

Para applies reasonable technical and organizational measures designed to protect Personal Data against unauthorized access, disclosure, alteration, loss or misuse. Access to Personal Data is limited according to business need and authorized responsibilities.

No website, transmission method or information system can be guaranteed to be completely secure. Individuals should use appropriate care when sending Personal Data electronically.

13. Your Privacy Rights

Depending on the law that applies to your Personal Data, you may have rights relating to how your data is processed. These may include rights to:

receive information about the processing of your Personal Data;
request access to Personal Data held about you;
request correction of inaccurate or incomplete Personal Data;
request deletion where applicable;
request restriction of processing in certain circumstances;
object to certain processing, including direct marketing where applicable;
withdraw consent where processing is based on consent;
request portability of Personal Data where applicable law provides this right;
submit a complaint to the relevant privacy or data protection authority.

These rights are subject to applicable law and may be limited where Para has a legal, contractual or other lawful basis to retain or continue processing the information.

14. How to Exercise Your Rights

For privacy questions or requests relating to the Para corporate website or Personal Data controlled by Para, contact Para using the details below. Para may need to verify your identity before acting on a request.

Where Para processes Personal Data on behalf of a customer, Para may refer the request to the relevant customer or act in accordance with the customer’s documented instructions.

15. Cookies and Similar Technologies

The Para website may use cookies and similar technologies that are necessary for website operation and, where enabled, for analytics, preferences or other website functionality. Where applicable law requires consent for non-essential cookies, Para will provide appropriate choices or controls.

You can also manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

16. Careers and Recruitment

If you apply for a role or submit your professional profile to Para, we may process the information you provide to assess your suitability, communicate with you, manage recruitment activities and maintain appropriate recruitment records. Recruitment information may be shared with authorized Para personnel and service providers involved in the recruitment process.

17. Children

The Para corporate website is intended for business and professional audiences and is not directed to children. Para does not knowingly seek to collect Personal Data from children through general corporate website forms.

18. Third-Party Links

The Para website may contain links to third-party websites, platforms or services. Para is not responsible for the privacy practices of those third parties. You should review the privacy notices of any external service you use.

19. Updates to This Privacy Policy

Para may update this Privacy Policy from time to time to reflect changes to the website, business practices, services, legal requirements or privacy practices. The current version will be published on the Website with the latest update date.

20. Contact

For privacy questions, requests or concerns relating to the Para corporate website, contact:

Organization — Para Solutions
Website — www.para-solutions.com
Email — info@para-solutions.com
Telephone — +962 6 5516379
Address — 145 Mecca St., Amman, Jordan